Delivery Policy

Where we deliver

Sydney Party Balloons delivers across Sydney. 

Delivery process

  1. Simply complete an order online providing delivery details and payment
  2. The customer will receive an order confirmation email advising when the order will be processed
  3. When the item(s) are shipped the customer will receive an shipment notification email 

Delivery options

Standard $35 flat rate delivery

  • Balloon orders to arrive in the next 2 business day of order placement before 5pm (Sydney AEST), for delivery between business days, Monday to Friday during business hours 9.00am to 5.30pm. For example: If order placed on Saturday before 8pm Sydney time, the balloons will arrive on Monday or Tuesday in the following week. 
  • An email notification will be sent to you when the item(s) are shipped 
  • Standard flat rate delivery fee of $35.00 applies to a maximum of 2 items purchased within 1 processed transaction
  • Standard $35.00 flat rate deliveries are made across Sydney

Please note for all balloon bouquets consisting of 10 or more balloons, extra delivery costs (dependent on the delivery destination) will be applied to the order.

Delivery times

Sydney Party Balloons deliveries are made between business hours 9.00am to 5.00pm, during business days - Monday to Friday. Our delivery service is reliable however we are unable to provide exact delivery times/day.  

Recipient not available

If no one is at the designated address or if the recipient is unavailable at the time of delivery:

  1. You (the customer) have given Sydney Party Balloons the authority to leave the balloon at the designated address the balloons will be left as safely as possible. Sydney Party Balloons accepts no responsibility for goods left unattended at the designated address for delivery.  
  2. Balloon order may be left with a colleague, reception or mail room.
  3. The balloons order has returned to Sydney Party Balloons, to re-deliver the balloons an additional delivery fee (dependent on the delivery destination) will be charged to the customer.

Delivery information

Once the balloon order has been dispatched we are unable to redirect to another address and Sydney Party Balloons accepts no responsibility for the order during the delivery process.

If the provided delivery address is incorrect and the delivery is returned to Sydney Party Balloons or is redirected, an additional delivery fee (dependent on the delivery destination) will be charged to the customer.

For further information on the delivery and business policy please refer to our terms & conditions.

Secure online shopping Fast delivery Excellent customer service Order online or contact us today